While sensitivity is rare, there is a “phase in" period whenever you introduce a new beauty product. Few users may experience mild irritation, dryness or redness when first using LiLash/LiBrow, however most sensitivity is found only with initial use. If you experience irritation, either reduce or discontinue the use of LiLash. Often sensitivities can occur with the use of too much product per application. We recommend using the product 2-3 times a week for the first week. Then continue use of the product as directed. If severe irritation or redness occurs discontinue use of the product. We stand by our serums with a 90-day satisfaction guarantee.

LiLash/LiBrow is a cosmetic. Continued use is necessary to maintain results. If discontinued, your lashes will gradually return to their natural cycle before use. A one to two-week break is recommended between treatments to allow the hair follicles to rest and re-stagger their normal cycle.

Like many serums and cosmetics, LiLash/LiBrow has not been tested on pregnant or breastfeeding women. Some serums state they are safe to use. We like to take a conservative approach, and although LiLash/LiBrow do not contain any harsh chemicals or hormones and only act locally (at the lash follicle), we don't recommend that you use LiLash or LiBrow during pregnancy. If you want to use it whilst Breastfeeding we recommend you consult your physician before use. 

LiLash and LiBrow are not recommended for use during treatment, however many people turn to LiLash and LiBrow to help support and enhance their lashes and brows after treatment is finished.

LiLash/LiBrow were designed as cosmetics for conditioning lashes and brows, unfortunately most types of alopecia won’t benefit from the formula.

It is recommended to stop using LiLash/LiBrow 4 weeks before an appointment.  You can resume use once the scaring has healed.

36 months – Unopened.  9 months - Opened.

LiLash and LiBrow, like many other cosmetics may not be right for some people as everyones body chemistry is different. 

A small number of people may experience some mild side effects including irritation, redness, or darkening of the skin where the product is applied. These should resolve when you stop using the product. Our products have been in NZ since 2009 and we have tens of thousands of satisfied customers and long time users who have helped us build an excellent reputation. Our customers satisfaction is our greatest priority which is why we stand behind our products with a 90 day satisfaction guarantee.

DO NOT USE IF: You are currently pregnant or nursing, or you are undergoing chemotherapy. If mild to moderate irritation occurs discontinue use until symptoms resolve. If severe redness, pain, or swelling, or change in vision occurs, seek medical attention immediately. A darkening of the skin may occur where LiLash has been applied. This usually resolves with discontinued use. 

Hormones are produced by glands and transported in the bloodstream to act on distant areas of the body. Prostaglandins are only produced locally where they are needed and have a short life span (they’re quickly broken down).

LiLash contains a Prostaglandin not a Hormone.

Prostaglandins and peptides are commonly used in lash serums to support and to condition lash follicles. They both have short life spans and only support where applied.

We offer a 90-day money-back guarantee. Simply contact us by email at hello@beautyspot.co.nz, and we will issue you a return authorisation and refund your money once we receive your package. Please note, that we can only accept returns from purchases made on LiLash.co.nz.

Pick a place to keep your LiLash on your vanity to create a daily habit as part of your beauty routine. LiLash should be applied once daily to clean, dry skin in the morning. Remove the applicator from the tube and carefully wipe any excess serum on the inside of the tube. Apply the product along the lash line of your upper eyelid, similar to the application of liquid eyeliner. Do not apply to your lower eyelashes. Wait three minutes before using any cosmetics on your eyes. Please review the application instructions included with your LiLash tube before beginning your treatment.

It is recommended that you only apply LiLash to your upper eyelid. When applied correctly, LiLash will gently travel to the lower lashes when you blink.

Yes. LiLash is the perfect complement to your lash extensions. LiLash helps fortify and strengthen the appearance of lashes, promoting healthier lashes and less natural breakage, this allows you to enjoy your lash extensions for longer. If desired, eyelash extension wearers can also transition to using LiLash alone.

Yes LiLash has been deemed safe to use with contact lenses by optometrists. Be careful to not over-saturate the applicator brush and only use as directed.

LiLash is specifically formulated for eyelashes. LiBrow our complimentary serum, works best to enhance the fullness of your brows. LiBrow helps thicken and adds tint to create defined bold eyebrows.

No. Bimatoprost is the ingredient used in glaucoma medicine which is applied in high concentration eyedrops. LiLash doesn’t use this ingredient and is in no way related. 

Yes. Like all the top lash serums in NZ, LiLash contains a type of Prostaglandin which is a conditioning agent for the lashes. The type of prostaglandin used in LiLash only supports locally where its applied.

Hormones are produced by glands and transported in the bloodstream to act on distant areas of the body. Prostaglandins are only produced locally where they are needed and have a short life span (they’re quickly broken down).

LiLash contains a Prostaglandin not a Hormone.

Prostaglandins and peptides are commonly used in lash serums to support and to condition lash follicles. They both have short life spans and only support where applied.

LiLash and LiBrow, like many other cosmetics may not be right for some people as everyone's body chemistry is different. 

A small number of people may experience some mild side effects including slight irritation, redness, or darkening of the skin where the product is applied. These should resolve when you stop using the product.

No. Sunken eyes (fat atrophy) is a possible side effect of Bimatoprost, used in long term, higher concentration glaucoma treatments. LiLash does not use this ingredient.

No. This is a risk factor associated with the ingredient called Bimatroprost, which LiLash and LiBrow do not contain.

Water, Caprylyl Glycol, Hydroxethylcellulose, Glycerin, Chlorphenesin, Panthenol (Vitamin B Complex), Hydrolyzed Lupine Protein, Sweet Almond Extract (Prunus Amygdalus), Silica, Phenoxyethanol, citric acid, Isopropanol Phenylhydroxypentene Dihydroxycyclopentylheptenate, Ethylhexylglycerin.

Water (Water/Aqua/Eau) - Purified water is filtered and soft therefore is gentle to the tissue around the eye area. 

Caprylyl Glycol - A humectant. Humectants provide hydration to lashes by binding in moisture 

Hydroxethylcellulose – Used as an emulsifier. Is a natural substance made from the fibre of plants to help thicken products. 

Glycerin - A humectant. Humectants provide hydration to lashes by binding in moisture. 

Chlorphenesin - Conditions and stimulates dormant follicles. Is also a safe preservative used in LiLash.

Panthenol (Vitamin B Complex) - Conditions lashes to prevent breakage as well as promotes growth. Naturally enhances shine in lashes and brows. 

Hydrolyzed Lupine Protein - Hair conditioning agent 

Sweet Almond Extract (Prunus Amygdalus) – A natural moisturising ingredient containing Vitamin E that provides intense nourishment to the hair follicle. 

Silica - Trace mineral which is good for skin, hair, and nails. Conditions and strengthens hair as well as follicles. 

Phenoxyethanol – A safe preservative used in cosmetic products.

Citric Acid – A natural stabiliser that is effective for skin and hair

Isopropyl Phenylhydroxypentene Dihydroxycyclopentylheptenate (Prostaglandin analogue) - Conditioning Agent 

Ethylhexylglycerin - Produced from plant sources of glycerin, this acts as an emollient and humectant. Humectants provide hydration to lashes by binding in moisture. 

Apply LiBrow to the skin under the arch of your eyebrow and directly onto sparse or patchy areas. Please review the application instructions included with your tube before use.

No, LiBrow was specifically formulated to enhance your natural eyebrows. The formula is stronger to penetrate the thicker layer of the skin, and would be too intense for the delicate and sensitive tissue on the eyelids. Do not use LiBrow on your eyelashes.

A thorough consultation with your beauty therapist will be the best course of action. If no hair follicles are present, LiBrow will have very little effect.

The LiBrow patented brow tint contains natural botanicals that gently darken your brows by enhancing the pigment of your natural colour by one to two shades darker.

Water, Hydroxyethylcellulose, Caprylyl Glycol, PEG-40 Hydrogenated Castor Oil, PPG-26-Buteth-26, Chlorphenesin, Apigenin, Juglans Regia (Walnut) Shell Extract, Krameria Triandra Root Extract, Oleanolic Acid, Prunus Amygdalus (Sweet Almond) Extract, Sarothamnus Scoparius Extract, Glycerin, Panthenol, Saccharomyces Copper Ferment, Saccharomyces Manganese Ferment, Saccharomyces Zinc Ferment, Silica, Biotinoyl Tripeptide-1, Isopropyl Phenylhydroxypentene Dihydroxycyclopentylheptenate

LiBrow has additional ingredients that are specific to the brow area including Walnut Shell Extract and specific peptides. Due to the nature of its formulation LiBrow is not suitable for use on the lash area.

Water (Water/Aqua/Eau) - Purified water is filtered and soft therefore is gentle to the tissue around the eye area. 

Hydroxethylcellulose - Used as an emulsifier. Is a natural substance made from the fibre of plants to help thicken products. 

Caprylyl Glycol - A humectant. Humectants provide hydration to lashes by binding in moisture 

PEG-40 Hydrogenated Castor Oil – Used as an emulsifier, derived from castor oil.

PPG-26-Buteth-26 – A emulsifier used in conjunction with castor oil to help smooth consistency.

Chlorphenesin - Conditions and stimulates dormant follicles. Is also a safe preservative used in LiLash and LiBrow.

Apigenin – A natural ingredient found in many plants.  Used as a natural tinting agent.

Juglans Regia (Walnut) Shell Extract - A natural ingredient commonly used in cosmetics and skin care products. Rich in antioxidants, vitamins, and minerals

Krameria Triandra Root Extract – A natural root extract which has anti-inflammatory properties to sooth skin. 

Oleanolic Acid – Naturally occurring acid found in olive oil, with anti-inflammatory and antioxidant properties

Prunus Amygdalus (Sweet Almond) Extract – A natural moisturising ingredient that contains Vitamin E.

Sarothamnus Scoparius Extract – Also known as Scotch Broom, a natural plant based antioxidant. 

Glycerin - A humectant. Humectants provide hydration to lashes by binding in moisture. 

Panthenol (Vitamin B Complex) - Conditions lashes to prevent breakage as well as promotes growth. Naturally enhances shine in lashes and brows. 

Saccharomyces Copper Ferment – Extract of yeast fermented in the presence of copper ions, with antioxidant properties, used for hydration

Saccharomyces Manganese Ferment - Extract of yeast fermented in the presence of manganese ions used as a humectant for hydration.

Saccharomyces Zinc Ferment - Extract of yeast fermented in the presence of zinc ions used as a humectant for hydration.

Silica - Trace mineral which is good for skin, hair, and nails. Conditions and strengthens hair and follicles. 

Biotinoyl Tripeptide-1 - A three amino acid peptide for strengthening and conditioning hair

Isopropyl Phenylhydroxypentene Dihydroxycyclopentylheptenate (Prostaglandin Analogue) - Conditioning Agent